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Japan Highway Bus RulesBooking, boarding and baggage by route All routes

Home Shinjuku to Matsumoto

Daytime highway bus

Shinjuku to Matsumoto bus rules

Shinjuku Expressway Bus Terminal Matsumoto Bus Terminal

Primary rule source: Alpico Kotsu.Vehicle and trunk capacity can differ; confirm large sports gear with the operator.

30-second answer

What to do before boarding

ReservationRequired

reserved-seat service

TicketMobile boarding available

Highwaybus.com mobile QR ticket, printed web ticket, or paper ticket

ArrivalNo fixed time published

The official sources do not give one route-wide arrival time. Leave time to find the correct stop and prepare your ticket.

Operator checkAlpico Kotsu

Vehicle and trunk capacity can differ; confirm large sports gear with the operator.

Boarding steps

From booking to the platform

  1. Select Shinjuku to Matsumoto.Check the company operating the exact departure.
  2. Follow the reservation rule.reserved-seat service.
  3. Prepare the stated ticket.Highwaybus.com mobile QR ticket, printed web ticket, or paper ticket.
  4. Find the correct stop before departure.Show the mobile QR ticket, web ticket or paper ticket to the driver when boarding. No fixed lead time is published; the ticket becomes invalid after departure, so be at the stop before the scheduled time.
Open official booking site

Baggage check

What can travel with you?

Check the operator's current size limits
SuitcaseConditions apply

The underfloor trunk is free. There is no fixed number or size limit, but passengers are asked to keep baggage minimal.

BicycleConditions apply

Large bicycles should be shipped in advance; acceptance depends on available trunk space and vehicle.

StrollerCheck the rule

A folded stroller can be stored in the trunk.

WheelchairCheck the rule

A folded wheelchair can be stored in the trunk; passengers cannot remain seated in it on the bus.

Skis / snowboardConditions apply

Large skis or snowboards may not fit, especially on night services, and should be shipped in advance.

PetNot accepted

Pets are not accepted in the cabin or trunk; service dogs are allowed.

Restricted or prohibited itemsItems that cannot be safely stored or exceed available trunk capacity may be refused.

Official sources

Verify the latest rule

Checked 2026-07-29. Vehicle assignments and operator rules can change.